These Vehicle Rental Terms and Conditions provided to you at the time of your rental are incorporated into and made part of the booking/rental agreement you have signed on line or in person (the “Vehicle Rental Agreement”)  and together with all addenda,  constitute your agreement with The RV Krew, LLC, a California limited liability company (“RVK”) for the rental of the Vehicle (as defined below).  Please read these Terms and Conditions carefully before signing (in person or electronically) your Vehicle Rental Agreement.

Vehicle; Definitions. You agree to rent from RVK the recreational vehicle selected by you through on online system or at our office (the “Vehicle”). The word “Vehicle” includes the recreational vehicle, tires, tools, equipment, accessories, and all other personal property and documents provided with the Vehicle. “You” and “your” refer to the person(s) who sign the Vehicle Rental Agreement, and “RVK,” “we”, “our” and “us” refer to The RV Krew, LLC.

Nature Of This Agreement. This Vehicle Rental Agreement is solely for the purpose of creating a bailment that allows you to use the Vehicle as permitted by this Rental Agreement. You acknowledges that the  Vehicle is owned by RVK. No one other than RVK may transfer rights or obligations under this Rental Agreement. Any attempted transfer or net lease of the Rental Vehicle by anyone other than RVK is void. You are not an agent of RVK. No one may service or repair the Rental Vehicle without RVK’s express approval.  RVK makes no express or implied warranties, including any warranty that the Vehicle is fit for any particular purpose.

Notice Of Your Financial Responsibility. You are responsible for all loss or damage to the Vehicle you rent even if someone else in your party causes such loss or damage or the cause is unknown but occurs during your Vehicle rental period. You are responsible for all loss due to theft and the cost of repair in the event of a collision or other accident or incident up to fair market value of the Vehicle, and all towing, storage and impound fees related to any theft, accident or other incident. Your own insurance, or the issuer of the credit card you use to rent the Vehicle, may cover all or part of your financial responsibility. You may present a claim to your insurance carrier or issuer of your credit card for any loss or damage to the vehicle; but you shall have final financial responsibility to RVK for all such loss or damage. You should check with your insurance carrier and the issuer of your credit card to find out about your coverage and the amount of any deductible(s) for which you are liable. BY SIGNING THE VEHICLE RENTAL AGREEMENT IN PERSON OR ELECTRONICALLY, YOU ACCEPT RESPONSIBILITY FOR ALL LOSS OR DAMAGE TO THE VEHICLE UP TO THE FULL FAIR MARKET VALUE OF THE VEHICLE.

Indemnification. Regardless of any insurance coverage available to you or RVK, you shall fully defend, indemnify, and hold harmless RVK and its managers, officers, agents, and employees from all losses, liabilities, damages, injuries, claims, demands, awards, costs, and other expenses, including, without limitation, reasonable attorney fees and costs (collectively, “Claims or Losses”) incurred or suffered by RVK or its managers, officers, agents or employees arising out of or in connection with this rental transaction or from the use of the Vehicle by you or any other person during the period of your Vehicle Rental Agreement or afterwards if you Vehicle is not returned by the Return End Date and Time in your Vehicle Rental Agreement.

Breach Of This Agreement By You. You shall be in immediate breach of this Agreement if you:

(a)  Allow anyone who is not a party to the Vehicle Rental Agreement to drive or otherwise operate the Vehicle.

(b) Use the Vehicle for any illegal or unauthorized purpose.

(c)  Fail to return the Vehicle by the End Date and Time specified in your Vehicle Rental Agreement without notice to RVK. If this occurs, RVK may report the Vehicle as stolen, and you may be subject to arrest.

(d)  Your credit card on file with RVK is declined or becomes invalid.

Valid Driver’s License. You represent that you are a validly licensed driver for the appropriate class authorizing you to drive the Vehicle. You agree to provide us with a copy of your driver’s license. You agree that you must meet the driver eligibility requirements at all times during your rental and use of the Vehicle. If, after initial approval, you later fail to meet the eligibility requirements (e.g., your driver’s license is subsequently suspended), you are required to inform us of the change in status, and refrain from renting any vehicle or operating any vehicle previously rented to you by RVK. You agree that RVK may periodically request additional verification of eligibility and that, if you fail to provide satisfactory evidence of your continued compliance with this Agreement, RVK may terminate this Agreement and your rental immediately.

MINIMUM INSURANCE COVERAGE. Unless otherwise expressly set forth in writing, RVK does not provide additional liability insurance to cover your rental of the Vehicle under this Agreement or offer a Loss Damage Waiver (“LDW”). As a condition to your rental of the Vehicle, you agree to provide RVK with proof of your personal automobile insurance, and RVK has the right to verify that such insurance is in effect and meets the following minimum coverage requirements:

–– $100,000 per occurrence for bodily injury;

–– $50,000 for property damage each accident; and

–– $100,000 for uninsured motorists.

Pursuant to the Vehicle Rental Agreement, you have represented to RVK that your personal automobile insurance meets the above minimum requirements and covers rented vehicles. You authorize RVK to contact your insurance carrier to verify this coverage and agree to execute such consents and authorizations as will permit your insurance carrier to discuss your insurance coverage with RVK.

Authorized Drivers. Only you may drive the Vehicle. Any Additional Driver(s), including your spouse or domestic partner, must be listed as a party to and sign the Vehicle Rental Agreement and thereby agree to these Terms and Conditions, including provision of a valid driver’s license and proof of insurance.

Condition Of Vehicle. You will complete a pre-rental inspection of the Vehicle before you begin using it.  If you find damage in your inspection, you must notify RVK immediately and reflect, or request that RVK reflect, the location of such damage on the Vehicle diagram provided in the Pre-Rental Inspection form.  You will be held liable for any damage to the Vehicle not reflected in the Pre-Rental Inspection form at the time of rental. If any damage is not reflected on this form, RVK may assume that the damage occurred during your rental. If, after your initial inspection or any time during you rental of the Vehicle, you believe that the Vehicle is not safe enough to drive, please do not use the Vehicle and contact RVK immediately at (714)             .

Use Of Vehicle. You must exercise reasonable care in your use of the Vehicle. You will be fully responsible for any claims, losses or damages related to your misuse of or negligence in the operation of the Vehicle. In the event RVK has any concern about your use of the Vehicle, RVK may terminate your rental in its discretion at any time and require the return of the Vehicle. You agree that will not:

(a) Allow any other person to operate the Vehicle other than any additional driver who is a party to the Vehicle Rental Agreement;

(b) Operate the Vehicle under the influence of alcohol, marijuana, or any drugs (illegal or otherwise) that may impair driving;

(c) Allow smoking in the Vehicle – NO SMOKING is permitted in the Vehicle and an ionizing fee of up to $500 may be charged if the Vehicle is returned smelling of smoke;

(d) Use the Vehicle to push or tow another vehicle, trailer or other hitch connected device;

(e) Use the Vehicle off road or for any race or competition (Note, parade use may be permitted with written permission from RVK);

(f) Park or otherwise leave the Vehicle and fail to remove the keys, close and lock all doors, close all windows and the trunk, or otherwise fail to take reasonable steps to secure the Vehicle, its keys or other remote entry and starting devices;

(g) Drive or operate the Vehicle while using a hand-held wireless communication device or other device that is capable of receiving or transmitting telephonic communications, electronic mail or text messages; or

(h) Operate the Vehicle in violation of any laws, rules or regulations, or for any illegal purpose (and, if you do, you will be responsible for all associated tickets, fines, penalties, and fees).

(i) You are required to wear seatbelts during the operation of the Vehicle and to require that all of your passengers wear seatbelts. You are also required to comply with any laws or regulations concerning car seats and other protections for young passengers. CALIFORNIA LAW REQUIRES ALL CHILDREN UNDER 8 YEARS OF AGE TO BE TRANSPORTED IN THE REAR SEAT OF THE VEHICLE IN A CHILD RESTRAINT SYSTEM. WE ARE REQUIRED TO PROVIDE FOR RENTAL A CHILD RESTRAINT SYSTEM IF YOU DO NOT HAVE A CHILD RESTRAINT SYSTEM YOURSELF. (Cal. Veh. Code sec 27365). You must notify us NO LESS THAN TWO (2) HOURS IN ADVANCE if you need a child restraint system. The child restraint system will be placed in the Vehicle.

Return Of The Vehicle. You agree to return the Vehicle in the same condition you received it, ordinary wear and tear excepted, on the Return Date and Time and to the location specified in the Vehicle Rental Agreement. Unless otherwise agreed to by us in writing, you are to return the Vehicle to our office and vehicle storage facility at 2228 Beach Boulevard, Huntington Beach, CA 92688. A drop box is available for your convenience so that you can return your vehicle at any time. We will be able to determine the date and time using our GPS tracking system.  If you return the Vehicle late, you will be charged a LATE RETURN FEE in an amount of the Full Day Rental Fee for your Vehicle, in addition to the application additional Rental Fees and Mileage Fees. If you wish to extend any rental, you must contact us at (714)       or [email protected] to request an extension before your Return Date. An extension will not be deemed granted until we respond by telephone or electronic mail granting an extension. We may or may not grant an extension or decline to grant it for the entire period you request, in our sole discretion. If we do grant an extension a different or higher rate may be applied to the extension period and a service fee may also apply.

Rental And Other Charges. You are required to provide a credit card to RVK upon reservation and rental of your Vehicle. RVK will charge your credit card IN ADVANCE for all rental fees, pick up and drop off fees and nonrefundable processing fees (the “PFC Fee”) specified in your Vehicle Rental Agreement, which covers the cost of insurance verification, fueling and cleaning. When your rental is completed, you will be charged for (and RVK may deduct from the Deposit) all additional rental fees, mileage fees, cleaning charges and any loss or damage suffered or incurred by RVK arising out of this Agreement or your rental of the Vehicle. RVK will determine the Excess Mileage Fee using its GPS Tracking System or the odometer on the Vehicle. The rental fees will be calculated starting at the hour and minute the rental begins and ending at the hour and time the Vehicle is returned.  The following additional charges will apply:

(a) You may be charged a cleaning fee for cleaning the Vehicle if the Vehicle is returned with excessive stains or dirt attributable to your use as determined by RVK in its sole discretion.

(b) RVK maintains a non-smoking fleet of vehicles. You will pay an additional fee for ionizing from up to $500 if you return the Vehicle and it smells of smoke.

(c) If key(s) are not returned with the Vehicle, you may be charged an additional fee to replace the key(s) and related remote devices.

(d) You will pay an additional delivery and/or pick-up fee for the Vehicle at the rate indicated in the Vehicle Rental Agreement.

(e)  You are authorized to use up to 4 hours per day on the Vehicle’s generator.  Additional usage will result in a per hour fee.

(e) You will pay all applicable taxes and any additional charges provided in the Vehicle Rental Agreement over and above the base rental rate. These may be surcharges and or recovery fees to recover certain costs.

(f)  If you are a “no show” or cancel your Vehicle reservation you will pay a cancellation fee as indicated in the Vehicle Rental Agreement.

(g) You will be responsible for all of the costs relating to any citations, parking tickets, fines, tolls and towing fees incurred during the rental period (and after, if the Vehicle has not been parked in an authorized and legal parking space).

(h) You will be charged a Festival Fee for using the Vehicle to attend a festival or event such as Burning Man and Electric Forest Festival to cover the extra cost of cleaning and maintenance at the rate indicated in the Vehicle Rental Agreement.

ALL SUCH CHARGES ARE PAYABLE ON DEMAND AND MAY BE CHARGED TO YOUR CREDIT CARD BY RVK UPON RETURN OF YOUR VEHICLE OR AT SUCH OTHER TIME AS RVK DETERMINES, IN ITS SOLE DISCRETION. ALL CHARGES NOT PAID AT THE TIME OF RETURN WILL BE SUBJECT TO LATE FEE OF ACCRUE INTEREST AT THE RATE OF LESSER OR 1.5% PER MONTH OR THE HIGHEST AMOUNT PERMITTED BY LAW.

Accident Reporting. You must immediately report any accident or damage to or loss of the Vehicle to RVK at (714)         or [email protected]. If required by law, you must report any accident to law enforcement or the California Department of Motor Vehicle. CALIFORNIA LAW, AS CURRENTLY IN EFFECT, REQUIRES YOU TO REPORT (WITHIN 10 DAYS) TO THE CALIFORNIA DMV ANY ACCIDENT IF (A) THERE WAS PROPERTY DAMAGE OF MORE THAN $1,000, (B) ANYONE WAS INJURED (NO MATTER HOW MINOR), OR (C) ANYONE WAS KILLED. In the event of an accident meeting the above criteria, you agree to remain at or near the site of the accident until law enforcement arrives and completes an accident report, and to use all reasonable efforts to secure evidence from any available witnesses and to provide RVK with a copy of the accident report and, if requested by RVK, a written description of the accident prepared by you and any and all other information RVK may request, including identity and insurance information of any parties involved in the accident. You are also required to cooperate in any accident or loss investigation conducted by law enforcement, RVK and/or its claims administrators or insurers. After an accident, you may not continue to use the Vehicle unless you have the explicit written permission of RVK.

Roadside Assistance Within Area Limit. If you experience any breakdown or other problem with the Vehicle due to mechanical or tire failure, you agree as soon as practicable to stop driving, park the Vehicle, and contact RVK at (714)               . IN THE CASE OF MECHANICAL OR TIRE FAILURE WITHIN THE DRIVING AREA LIMIT (I.E. A 30 MILE RADIUS OF                     ), RVK will provide roadside assistance without cost to you for any problem with the Vehicle that is not your fault. If possible and acceptable to you, RVK will provide you with an alternative vehicle in the event of breakdown at the rental rate applicable for such Vehicle. In no event, however, will RVK be responsible for any costs incurred by you to rent a replacement vehicle from another recreational vehicle or car rental company.

You will be credited for any rental fees paid in advance for any period for which you were unable to use the Vehicle rented by you. If you experience a breakdown, mechanical failure, or tire damage outside the Driving Area Limit, you shall be responsible for the cost of all roadside assistance and towing.

Consent To Use Of Gps Tracking Devices. We use GPS tracking devices on our vehicles to determine the mileage driven during each rental and to enable us to track or locate our vehicles if reported stolen, suspected of being stolen, or as may be required by law enforcement, or to identify the location of a vehicle that requires roadside assistance, or when we have a good faith belief that there is an emergency that poses a threat to the safety of you or another person, or as necessary to defend, protect or enforce our rights under this Agreement. BY SIGNING THE VEHICLE RENTAL AGREEMENT IN PERSON OR ELECTRONICALLY, YOU CONSENT TO THE USE OF A GPS TRACKING DEVICE ON THE VEHICLE RENTED BY YOU. THIS CONSENT IS INTENDED TO MEET THE REQUIREMENTS OF CALIFORNIA PENAL CODE SECTION 637.7(b).

Repossession Of The Vehicle. We reserve the right to repossess the Vehicle rented to you without notice if the Vehicle is found illegally parked, being used in violation of any laws, regulations or ordinances or the terms of this Agreement, or appears to be abandoned. You agree that we need not notify you in advance. If the Vehicle is repossessed, you agree to pay the actual and reasonable costs incurred by us to repossess the Vehicle. You agree that such costs will be charged to the credit card you used to rent the Vehicle.

Loss Or Damage To Personal Property. RVK will not responsible for loss of or damage to any personal property or possessions in or on the Vehicle during your rental of the Vehicle or left in the Vehicle when it is returned to RVK, whether or not such loss or damage is due to RVK’s negligence.

FINES, PENALTIES, TOLLS, ETC. You agree to pay all fines, penalties, towing charges, and court costs associated with any parking, traffic, toll and other violations, including storage liens and charges. You agree that we may, in our sole discretion, pay all such fines, penalties, charges and costs directly to the appropriate authority and charge such costs to the credit card used when you rented the Vehicle. You will reimburse us on demand for any such costs if your credit card is declined or no longer valid. If such costs are not reimbursed to us within five (5) business days of demand, the amount due will accrue interest at the rate of lesser of 1.5% per annum or the highest rate permitted by law. You agree and acknowledge that we cooperate with all federal, state, municipal and local officials charged with enforcing these violations and to provide any information necessary as they may request or may otherwise be required.

In the event we use a third-party collection and/or administrative agent to resolve any tickets, citations, fines, and penalties, you agree to pay all costs and collection fees, including but not limited to administrative and legal costs, to such agent upon demand without protest. You agree to indemnify and hold us harmless for any tickets, citations, fines, penalties, and administrative fees.

Collections. If you do not pay all amounts due to us under this Vehicle Rental Agreement upon demand, including all charges, fees, expenses, fines, penalties, and all matters associated with the rental of the Vehicle, including, without limitation, payment for loss of or damage to the Vehicle, rental fees, mileage fees, pick-up and drop off fee, refueling fees, fines and penalties, toll charges, towing, storage and impoundment fees:

(a) You agree to pay a late charge of 1.5% per month on the past due balance or the highest rate permitted by applicable law, whichever is less (collectively, the “Charges”);

(b) You agree to also pay for any costs that we incur in seeking to collect such Charges including, without limitation, court costs and attorney’s fees in addition to any administrative fees, cost recovery, insufficient funds fees and collection fees (collectively, the “Costs”). If the law permits, you authorize us and our collection agent, to contact you or your employer, at your place of business about the payment of any past due Charges or Costs. You also agree that we or our collection agent(s) may access the personal information that you provided to us in any effort to collect any Charges or Costs under this section and may use the address provided by you in the Agreement, or in any customer profile, as the place to send any demands or collection notices; and

(c) In the event that you presented a credit card for payment, you understand that we may report such deficiency to an appropriate credit reporting agency and you also authorize us to share that credit card information with third party collection agents and further authorize us or our collection agents to charge any amounts due to us including, but not limited to, the Charges and Costs referenced above, to that credit card.

Disclaimer Of Warranties.  YOU ACCEPT THE VEHICLE “AS IS” WITH ALL FAULTS AND WITHOUT RESERVATION. RVK DOES NOT WARRANT AND EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE VEHICLE OR TIRE CONDITION OR QUALITY, PERFORMANCE, UTILITY, SUITABILITY, OR FITNESS FOR ANY PARTICULAR PURPOSE.

Limitation Of Liability.  YOU AGREE, ON BEHALF OF YOURSELF AND ANY PASSENGERS OR USERS OF THE VEHICLE, THAT YOUR EXCLUSIVE REMEDY FOR ANY AND ALL CLAIMS OF DAMAGE OR LOSS RELATED TO USE OF THE VEHICLE SHALL BE LIMITED TO THE TOTAL RENT PAID OR PAYABLE BY YOU TO RVK UNDER THIS VEHICLE RENTAL AGREEMENT. 

Release And Waiver.  YOU RELEASE AND HOLD HARMLESS RVK,  ITS MANAGERS, OFFICERS, AGENTS AND EMPLOYEES, FROM AND AGAINST ALL CLAIMS OR LOSSES INCURRED OR SUFFERED BY YOU ARISING OUT THIS RENTAL TRANSACTION, INCLUDING, WITHOUT LIMITATION, CLAIMS OR LOSSES ARISING OUT OF PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE SUFFERED BY YOU OR ANY OF YOUR PASSENGERS RELATED TO YOUR RENTAL OR USE OF THE VEHICLE OR THE USE OF THE VEHICLE BY ANY OTHER PERSON DURING THE PERIOD OF THIS VEHICLE RENTAL AGREEMENT OR THEREAFTER IF THE VEHICLE IS NOT RETURNED TO RVK BY THE RETURN DATE AND TIME IN THIS VEHICLE RENTAL AGREEMENT.

Dispute Resolution; Arbitration.   You agree that any dispute, controversy, or claim relating in any way to this Vehicle Rental Agreement, use of the Vehicle, or to any aspect of your relationship with RVK, will be resolved by binding arbitration, rather than in court, including threshold questions of the arbitrability of such dispute, controversy, or claim except that you or RVK may assert claims in small claims court, but only if the claims qualify, the claims remain only in such court, and the claims remain on an individual, non-representative, and non-class basis.  BY SIGNING THIS VEHICLE RENTAL AGREEMENT IN PERSON OR ELECTRONICALLY, YOU WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY.

You and RVK both agree to engage in good-faith efforts to resolve disputes prior to either party initiating an arbitration, small claims court proceeding, or equitable relief. You must initiate this dispute resolution process by sending a letter describing the nature of your claim and desired resolution to RVK.   If the parties do not reach agreement to resolve the dispute within thirty (30) days after initiation of this dispute resolution process, either party may commence arbitration file an action in small claims court, or file a claim for injunctive or equitable relief in a court of proper jurisdiction, if the claims qualify.

To begin an arbitration proceeding after participating in the dispute resolution process, you must send a letter requesting arbitration and describing your claim to our registered agent at RVK .  The arbitration will be conducted by JAMS.  Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and the JAMS Consumer Minimum Standards then in effect; all other claims shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures and the JAMS Consumer Minimum Standards then in effect.  You are responsible for all costs that you incur in the arbitration, including without limitation, fees for attorneys or expert witnesses.  Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

Entire Agreement; Modification. The Vehicle Rental Agreement and the incorporated Terms and Conditions contain the entire agreement and understanding between the parties concerning rental of the Vehicle and the obligations of the parties in that regard.  Any modification or change to this Vehicle Rental Agreement must be in writing and signed by an authorized RVK officer or agent. You further agree that we have the right to change these Terms and Conditions from time to time upon written notice to you in paper or electronic form, or upon our posting such changes on the RVK website; provided that you are given notice of such change in writing. Such changes will apply to rentals that you reserve after such notice has been given, as indicated by the date of such notice. Changes to the Terms and Conditions will be posted as they occur on the RVK website at www.thervkrew.com.

Governing Law; Venue; Jurisdiction. The laws of the State of California shall govern this Vehicle Rental Agreement. The venue for any action arising out or relating to this Vehicle Rental Agreement shall be the California state courts in Orange County, California, or the U.S. Federal Court located in Santa Ana, California. You consent to the jurisdiction of such courts.

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